Terms of Service

Age Restrictions and Account Eligibility

Minimum Age Requirements

Winmatch 365 services are strictly available only to individuals who are 18 years of age or older. In jurisdictions where the legal gambling age is higher than 18, users must meet the higher age requirement. We take age verification seriously and implement robust procedures to prevent underage gambling.

Account Registration Requirements

To create an account with Winmatch 365, you must provide accurate, complete, and up-to-date information. Each person is permitted only one account, and sharing accounts with others is strictly prohibited. Pengguna harus memastikan semua informasi yang diberikan adalah benar dan terkini.

During registration, you must:

• Provide your real name and accurate personal details
• Use a valid email address that you have access to
• Create a secure password and keep it confidential
• Verify your phone number and email address
• Complete identity verification when requested

Responsible Gaming and Player Protection

Our Commitment to Responsible Gaming

Winmatch 365 is committed to promoting responsible gaming and providing a safe environment for all players. We believe that gaming should be enjoyable entertainment, not a source of financial stress or personal problems. Our responsible gaming program includes various tools and resources to help players maintain control over their gaming activities.

Self-Control Tools

We provide several tools to help you manage your gaming activities responsibly:

• Deposit limits (daily, weekly, monthly)
• Loss limits to control spending
• Session time limits
• Self-exclusion options (temporary or permanent)
• Reality checks and time reminders
• Access to gaming history and spending reports

Problem Gaming Support

If you or someone you know is experiencing problems with gambling, we provide access to professional help and support resources. Our customer support team is trained to identify signs of problem gambling and can assist with implementing appropriate restrictions or connecting you with external support organizations.

Jurisdiction and Legal Compliance

Operating License and Regulation

Winmatch 365 operates under the legal framework established by the Government of India and holds all necessary licenses and permits required for online gaming operations. Our services comply with applicable Indian laws and regulations, including the Public Gaming Act and relevant state legislation.

Geographical Restrictions

Our services are available to residents of India, subject to local and state laws. Users from certain states or regions where online gaming is prohibited or restricted may not be able to access all features of our platform. It is the user's responsibility to ensure that their use of our services complies with local laws.

Currently restricted regions include:

• States where online gaming is explicitly prohibited
• Areas under specific gaming legislation restrictions
• Regions where we don't hold appropriate licenses
• Jurisdictions where our services may conflict with local laws

Tax Obligations and Reporting

Players are responsible for reporting their gaming winnings and paying applicable taxes according to Indian tax laws. Winmatch 365 may be required to report certain winnings to tax authorities as mandated by law. Pemain bertanggung jawab untuk melaporkan kemenangan sesuai dengan peraturan pajak yang berlaku.

Liability and Risk Acknowledgment

Limitation of Liability

While Winmatch 365 strives to provide reliable and secure gaming services, we cannot guarantee uninterrupted access or complete freedom from technical issues. Our liability is limited to the extent permitted by applicable law, and we are not responsible for indirect, consequential, or incidental damages arising from your use of our services.

Gaming Risks and Player Acknowledgment

By using our services, you acknowledge and accept that gaming involves financial risk and that you may lose money. You understand that gaming outcomes are based on chance and skill, and that past results do not guarantee future success. Players should only gamble with money they can afford to lose.

You acknowledge the following risks:

• All gaming activities involve the risk of financial loss
• No guarantees are made regarding winning outcomes
• Technical failures may occasionally affect gaming sessions
• Internet connectivity issues may impact your experience
• Market fluctuations may affect betting odds and payouts

Dispute Resolution and Customer Protection

In the event of disputes, Winmatch 365 maintains a fair and transparent resolution process. We encourage users to contact our customer support team first to resolve any issues. For complex disputes, we provide access to independent mediation services and comply with regulatory dispute resolution procedures.